- Payment – All payments are collected and processed through either Paypal or Stripe. You may choose which you wish to use at checkout.
- Delivery – Pdf links are delivered automatically through Payhip after payment has gone through. Download links will be sent to the email associated with the order.
- Automatic Rights – As per EU law, you have the right to a refund within 14 days provided you have not downloaded the pdf pattern files. By downloading the files you waive your right to a refund. This is due to the nature of downloaded files.
- Returns Policy – As per Payhip Terms and Conditions Section 2. If you wish to cancel your purchase, please do not download the file and instead contact us so that we can arrange a refund.
- Guarantee – Every pattern goes through technical editing and testing to ensure it is error free and easy to follow. Very occasionally an error will get through (we are only human). If you do find an error, please contact me and I will send out and updated copy.
- Pattern Support – I am happy to offer limited help through email, however I am unable to help fix errors that occur as a result of not following the pattern accurately.
- PDF Files – All patterns are sent as pdf download links which are compatible with all devices and operating systems. If you have problems with your pdf file please check the FAQ page before getting in touch.
- Legal – By purchasing a pattern through this site you agree to the terms and conditions set out here and to the copyright and licensing terms attached to these works. Each work and it’s contents are fully covered by UK copyright law, regardless of where you live or where the pattern was downloaded. In the UK, Copyright and Design Rights are automatic and do not require registration.
- Copyright – unless otherwise stated the copyright to all works on this website, including patterns, photography, layout, tutorials and posts belongs to Liz Corke. This means that no part of the work, whether it be a pattern PDF, photos or text, any part of the pattern content, may be distributed, shared or stored (with the exemption of a personal back-up) without the permission of the copyright holder.
- Licensing – when you purchase a Pattern, you are purchasing a licence to use the instructions to recreate the design or parts of the design, not the rights to the instructions, photographs, layout or the design itself. Each purchase carries with it a licence that permits you to use the instructions for personal or charity use; to sell finished items made from the instructions; to use the finished item or photos commercially to promote further sales of the pattern and/or yarn; to teach from the pattern (provided one copy per student is purchased); but prevents you from converting for or entering into mass production. This licence also covers my tutorials. Credit must be given to Liz Corke Knits in all circumstances, and a link provided back to this website where possible.